They we're great I felt really good here best place I've been to
Staff is very friendly and helpful. Mike helped me out a lot in switching to T-mobile.
Complete unprofessional staf - i asked to change my plan and switch to auto pay ,this person could not understand what i want - he was repeatedly saying that my plan is changed but actually was not - i asked 3 times and after all he hand me 1 piece of paper for auto pay - sa hour later i call tmobile and they daid that my plan it is NOT changed ,so i just deal with person over the phone - this store is a waste of time - my second visit and last
At random throughout the day, I discovered that someone stole my account information and purchase financed several brand new iPhones under my account. I just happened to be closest to this particular store, and within a couple of minutes of me walking in and explaining what happened they discovered which store the crime occurred at, called customer service on my behalf, replaced my SIMs, and reassured me that I wouldn't be charged anything extra. Especially when it feels like your entire identity has been stolen and you feel the most vulnerable, that's when good customer service really shines. And that's exactly what the reps at this store provided. Thanks!
Awesome customer service. VERY VERY friendly and knowledgeable. Service was fast ( as fast as it can be since activating new lines is a lengthy process ). The rep was helpful and cheerful. The manager popped her head in and I thought that was nice - just to make sure everything was running properly and to ensure I was getting the service I needed. I am very pleased I switched over from Verizon. This is my go to store! I'd HIGHLY recommend this store to anyone in the area. I love to support local businesses and this ranked #1 in my book(if that means anything)! Thanks guys!
T Mobile is a US Electronics Store based in Sicklerville, New Jersey. T Mobile is located at 2801 NJ-42, Sicklerville, NJ 08094, USA.
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